Chatbot–based customer services are increasingly in demand. Advancements in AI technology, natural language processing, neural networks and speech recognition are making chatbots more effective and affordable. More...
Study: Online Schools Have Not ‘Dethroned’ Faculty
Does online learning spend more on technology and less on people? That’s the latest question posed by Eduventures Chief Research Officer Richard Garrett, in an essay published on the Encoura website. More...
Open Standards and Transparency Groups Team Up to Improve Information on Credentials
IMS Global Learning Consortium (IMS Global) and Credential Engine today announced a partnership designed to advance new interoperability and transparency standards for credentials and institutional data systems. More...
How Digital Credentials Can Advance Student Mobility and Success
The impact of today’s megatrends—long-term, transformational processes with broad reach and influence—is driving a reconstruction of the higher education sector. More...
Students need a boost in wealth more than a boost in SAT scores
The College Board creates an adversity score to acknowledge that wealth and race matter. Scores on the widely used SAT and ACT predict adequately only for grades earned in a student’s first year in college. And those scores are worse predictors for black and brown students. More...
Non-Degree Certificates And Certifications: Fast, Cheap And Effective
Non-degree certificates convey substantial economic value, including higher employment rates and income, greater marketability and more personal satisfaction. More...
AI Ethics and Data Governance: A Virtuous Cycle
As companies spend billions researching and developing AI, they’re facing meaningful questions related to ethics. What does responsible AI look like? How do you control bias? It’s all very new and cutting edge, and it has serious implications for society. More...
How we might protect ourselves from malicious AI
We’ve touched previously on the concept of adversarial examples—the class of tiny changes that, when fed into a deep-learning model, cause it to misbehave. More...
How To Separate The AI Hype From Reality
For some time, AI has been the “hot” topic among marketers, technologists, and nearly everyone else, receiving an out-sized amount of media attention and buzz. In a discussion with Kipp Bodnar, CMO of HubSpot, a leading growth platform, he indicates that it’s hard for businesses to distinguish between hype and reality. More...
5 principles for thinking like a futurist
In these five decades we learned a lot, and we still believe—even more strongly than before—that systematic thinking about the future is absolutely essential for helping people make better choices today, whether you are an individual or a member of an educational institution or government organization. More...