La démarche qualité au service de mon organisme de formation … réellement?
Le point de départ de toute démarche qualité est de comprendre quels sont « les fonctionnements » de l’entreprise permettant de détecter, de traiter et de satisfaire le besoin d’un client. Intéressant, non? Pourquoi? Tout simplement car c’est l’objectif de toute entreprise pérenne de comprendre comment satisfaire avec efficacité ses clients. De nos jours, la notion d’efficience est de plus en plus présente à savoir satisfaire les clients en optimisant au mieux toutes les ressources de l’entreprise.
Afin de fédérer vos collaborateurs autour de ce questionnement vous pouvez les réunir en séance de « brainstorming » par groupe de 5/6 personnes maximum et leur poser la question suivante:
Que se passe-t-il dans notre organisme de formation (concept de la boîte noire) pour satisfaire à un besoin identifié d’un client?
Vous pourrez alors commencer par noter toutes les idées sous la forme d’une liste puis essayer de les regrouper en « ensemble » afin de donner de la cohérence aux différents éléments. Une fois que les différents « ensembles » logiques au traitement d’une demande client ont été mis en évidence, il est possible de les représenter graphiquement au sein de « la boîte noire » (l’entreprise) et d’en définir les interactions les uns aux autres … C’est ce que l’on appelle une cartographie. Ensuite, les interactions avec l’environnement de l’organisme peuvent être indiquées. Suite de l'article...

6th Annual Conference of the Higher Education Institutional Research (HEIR) Network: Progressive Partnerships: Engaging stakeholders in Institutional Research. 11-12 July 2013 - City South Campus.
Birmingham City University is delighted to host the 6th Annual Conference of the Higher Education Institutional Research (HEIR) Network: Progressive Partnerships: Engaging stakeholders in Institutional Research. The conference is conducted in association with the international journal Quality in Higher Education.
In Birmingham this year, we want to build on the work of the five preceding HEIR network conferences by continuing our productive dialogue on institutional research. We will focus on the various different stakeholders in higher education and explore the ways in which they can be engaged in institutional research in order to enhance the sector to the benefit of all. At a period of transformation in the sector, this is a vital opportunity for us to share experiences and good practice. Read more...

The Impact of Higher Education: Addressing the challenges of the 21st century
EAIR 35th Annual Forum 2013, Rotterdam, the Netherlands, 28-31 August 2013
The Forum will be hosted by the Erasmus University Rotterdam.
As your Forum Chair for the 35the Annual Forum in 2013 it’s my privilege to invite you to the Netherlands and the Erasmus University Rotterdam (EUR) next August. This year’s theme is The Impact of Higher Education with the subtitle Addressing the challenges of the 21st century. We will be honoured with your presence.
Hundred years young: Erasmus University Rotterdam is in 2013 one of the youngest universities in our country. Having started in 1913 with 55 students in a single discipline (Commerce), who were provisionally accommodated in two classrooms in the former stock exchange or Beurs, today, the university has around 25,000 students enrolled in around 20 bachelor and 50 master programmes. A quarter of these students come from abroad. The two classrooms have made way for two campuses, built brick by brick in the last few years. The new Woudestein campus will be festively opened again in our centennial year.
Thinking power combined with acting power; this is embedded in our university’s DNA. Developing and sharing knowledge to solve the issues of today and tomorrow: in Rotterdam, our testing ground and laboratory - and worldwide. Our pillars are health, prosperity, management and culture.
At home in the world is our motto whose essence we have borrowed from our patron Desiderius Erasmus, the famous Renaissance thinker, who was born in Rotterdam. The whole earth is my fatherland. This, too, is embedded in our DNA – no wonder in a world port city like Rotterdam. Where merchants and business men once established a (private) graduate school, for years now we have had a campus that has become an international classroom for students and researchers from all over the globe. Read more...

U-Multirank, the new international university ranking initiated by the European Commission, has exceeded its target of 500 registered higher education institutions ahead of schedule. To date 540 higher education institutions have registered for participation. Registration is still open, but space is limited, so interested institutions are encouraged to register now. Institutions in more than 60 countries will be represented in the initial listing, published for the first time early next year. U-Multirank differs from existing rankings by rating universities according to a broader range of performance factors, aimed at providing a more realistic and user-friendly guide to what they offer.
The currently registered institutions represent a balanced sample in different ways: In line with recruitment targets, about 75% are in the European Union and 25% in non-EU countries. Different profiles of higher education institutions will take part in the first round of U-Multirank, for instance universities of applied sciences and universities with a technical profile (around 12% each), comprehensive (around 50%) and specialized universities, etcetera. A large number of research intensive universities  are also represented. Read more...

Ukrainian National Ranking “Top 200 Ukraine released, for the seventh time, the results of the ranking of leading public and private higher education institutions in Ukraine. For the fourth consecutive year, the NTUU “Kyiv Polytechnic Institute” leads the ranking table. It received highest marks on quality of specialists training given by experts of domestic and international labor market. Kyiv Shevchenko National University came second followed by the Kharkiv Karazin National University.
In spite of  the top five positions are permanently being occupied by Kyiv National University named after Shevchenko (the second place), Kharkiv National University named after Karazin (the third place), National University of “Kyiv-Mohyla Academy” (the fourth place), National Medical University named after Bogomolets (the fifh place) Kharkiv Polytechnic Institute has got closer to them. The last one is able to change the top charter by improving continuously the performance indicators.  National University “Lviv Polytechnics” confidently entered the top-10, having moved from 11th to 8th place. Read more...

On Friday 3 May 2013, the CeQuInt Panel Members Day took place. Both experts and coordinators met in the offices of AQ Austria in Vienna.
The goal of the CeQuInt Panel Members Day was to provide both the selected experts and the coordinators of CeQuInt's pilot procedures with the necessary background regarding the project, the pilot procedures and the assessment frameworks.
The main aim of bringing the experts and coordinators together was of course to increase consistency between the pilot procedures. In order to further increase consistency, each of the selected experts will also take part in three pilot procedures. The day kicked off with a welcome word by Achim Hopbach, the Director of our host AQ Austria and current president of ENQA. He gave a brief introduction to the state of affairs of QA and AQ Austria.
The rest of day different topics were discussed, starting off with the rationale, activities and intended outcomes of the CeQuInt project. This was followed by an introduction to the pilot procedures. Here the focus was on the procedural steps and on the functionning of the panels, including the roles of each of the participants. The pièce de resistance were the frameworks, including the standards and criteria. Here, the guidelines document and an outline on how to substantiate assessment reports guided all the discussions.
The Panel Members Day led to lively and very positive debates. These dedicated panel members are not affraid to voice their opinion, but when they do, this is done by suggesting improvements. Everything we expect of peers, since this enhancement-led perspective is what quality assurance should be about.

Five new university and business partnerships are receiving over £290 million of investment in research projects to drive innovation and growth.
The projects, announced today by the Chancellor, will focus on physical sciences, medical research, advanced materials, pharmaceutical manufacturing and advanced manufacturing. They will tackle global challenges like developing new treatments for cancer, or ensuring advanced materials can cope under harsh conditions, including extracting oil and gas reservoirs.
This is the latest round of projects from the £300 million UK Research Partnership Investment Fund (UKRPIF), bringing the total number of winners to 20. Successful universities have secured at least double that amount of investment from businesses or charities, together delivering more than £1 billion of new funding for research. Read more...

Séminaire convergence 2013: « L’Europe et les Outre-Mer, pour une croissance intelligente, durable et inclusive »
Organisé par la Commission européenne et la Délégation générale à l’outre-mer, en partenariat avec la Région Guyane, le séminaire convergence 2013, qui se tenait du mardi 28 au vendredi 31 mai 2013, à l’Encre, et dont la thématique était « l’Europe et les Outre-Mer pour une croissance intelligente, durable et inclusive », avait pour objectif de proposer différentes pistes de réflexion destinées à permettre aux Régions ultrapériphériques de se rapprocher du niveau de développement des autres régions européennes, de préparer les prochains programmes européens pour la période 2014-2020, et de tirer tous les enseignements de la période 2007-2013.
Réunissant tous les acteurs des fonds européens, représentants de l’Etat, opérateurs publics, acteurs socio-économiques et instances européennes, ce séminaire, dédié aux Régions Ultra Périphériques (RUP), s’est articulé autour de tables rondes et d’ateliers dont les thématiques étaient:
    * une meilleure appréhension du cadre financier et réglementaire européen pour la période 2014-2020;
    * l’accord de partenariat entre la France et l’Union européenne ayant vocation à fixer les orientations de la prochaine programmation;
    * les perspectives en matière de formation et d’emploi pour les jeunes;
    * la politique de coopération territoriale européenne;
    * le développement des territoires et les outils financiers (FSE, FEADER, FEDER …). Suite de l'article...