By Richard Katz - EvoLLLution. By focusing on delivering the institution’s key differentiators and outsourcing peripheral services that may actually detract from the student experience if kept in-house, higher education leaders can weather the coming storms and set themselves up for long-term viability and growth. More...

By Luke Stevens - EvoLLLution. It would be immensely difficult and expensive to achieve the convenience and flexibility available in the cloud through on-premises tools, and would ultimately detract from the institution’s core business of educating students. More...

By Scott Sorley - EvoLLLution. Universities have a generally accepted reputation for moving slowly and exhibiting little administrative agility. Some might suggest that it is one of our defining features—and that needs to change. More...

By Javier Miyares - EvoLLLution. Students and faculty typically don’t think about the intricacies of their university’s computer network as long as it simply works. Behind the scenes though, the IT departments that manage the networks—and nearly everything else at a university these days—have an opportunity to play an important role in improving the student experience and optimizing learning resources. More...

By Ruth Pionke - EvoLLLution. “Making do with less” has become a familiar refrain for many working in higher education and business during the Great Recession. Whether we have experienced budget cuts or enrollment growth, we are constantly pressured to provide a consistent level of support despite changes to our institutional environment. More...

By Brian Murphy Clinton - EvoLLLution. Students today expect a customer-centric experience that is highly personalized and relevant. They also expect their institutions to provide them a great deal of convenience when it comes to performing tasks and obtaining critical information. More...

By Eric Miller - EvoLLLution. Today, both students and staff have heighted expectations of institutional IT. Students expect the service and convenience they experience in their other online interactions—with retailers and other service providers—to be replicated by their college or university. More...