Preliminary Heuristics for the Design and Evaluation of Online Communities of Practice Systems

Preliminary Heuristics for the Design and Evaluation of Online Communities of Practice Systems
Though they claim to have discovered "uncovered additional issues previously unrecognized", the source for this warmed-over set of best practices for online communities is now thoroughly obscured, recycled as it is as a set of "heuristics drawn from published academic research into online communities of practice." More...