Art, Science, and Magic: What Really Happens During User-Centered Design?

Art, Science, and Magic: What Really Happens During User-Centered Design?
This article looks at the psychological concept of subsumption as it may be applied to the methodology of user centered design (UCD). The idea of subsumption is that you place new experiences or new entities under existing categories. Thus, if you see a creature for the first time and it looks like a cat, then you would think of it as a type of cat. In UCD, this concept expresses itself as the use of existing forms of design to represent new information. More...