Research-Based Observations

Research-Based Observations
One adage is missing from this article: be careful when conducting usability tests, because you will only find what you're looking for. Usability tests are conducted by giving people specific tasks to conduct on a website. If you don't ask them to, say, bookmark a page on the site, then thinks like frames will not appear as a problem. That's why the advice in this article should be taken with a grain of salt. More...