Universities exchange experiences on developing and strengthening quality cultures

During spring 2013, EUA organised three training workshops for quality managers at European higher education institutions. Staff members from more than 60 EUA member institutions from 25 European countries came together in small groups to exchange experiences on how to develop and strengthen quality cultures at their institutions. Participants included vice-rectors responsible for quality assurance, members of quality assurance units, academic and administrative staff and students.
The training workshops were organised in response to EUA’s recent work which has shown that those in charge of managing quality at universities feel the need for further capacity building in how to incentivise all stakeholders to take on the responsibility for quality. The workshops sought to address this need by presenting findings from EUA’s studies on quality culture in Europe, giving an insight into current European-level trends in quality assurance, presenting case studies from the host countries, providing a forum for an open exchange of experiences and building connections among colleagues from different countries. In the training workshops, participants tackled topics such as: how to build effective communication structures for making students an active partner in quality culture? How to engage staff in the shared goal of enhancing quality? How to use the results of QA processes efficiently and effectively? How to implement student surveys? How to devise alternative approaches to evaluation? The presentations from plenary sessions and summaries of working group discussions from all three workshops are now available on the EUA website. Read more...