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19 décembre 2015

Big Names Don’t Trump Good Service When it Comes to Student Satisfaction

The EvoLLLutionBy Diana Wu - EvoLLLution. While the higher education marketplace is becoming increasingly competitive, both analysts and leaders have suggested that elite, big-name universities are protected from the change. More...

16 décembre 2015

The politics of student satisfaction

By Elizabeth Nixon. There is a lot in a name. The UK government’s green paper proposing the establishment of a new market-focused regulator of English higher education, titled the Office for Students, signifies the triumph of the student reshaped as the sovereign consumer in this latest move to further marketise the sector. Read more...
24 novembre 2015

More information improves student satisfaction scores, research finds

The Quality Assurance Agency for Higher EducationUniversities that offer potential students a wide range of comprehensive information achieve a higher satisfaction score in the National Student Survey (NSS), according to new research published by QAA. More...

24 novembre 2015

Learning design has greatest impact on student satisfaction

The Quality Assurance Agency for Higher EducationLearning design - the quality of teaching materials, assessment strategies and workload - offers the most significant contribution to overall student satisfaction, research concludes. More...

20 octobre 2015

Unlocking the secret of student satisfaction

By Mark Smith and Adam Child. Campus universities seem to have happier students. Mark Smith and Adam Child think they know why. More...

21 août 2015

Student satisfaction remains high at UK universities and colleges

Résultat de recherche d'images pour "hefce.ac.uk logo"The satisfaction rate for students studying at UK higher education institutions (HEIs) and further education colleges (FECs) remains high with 86 per cent saying they are satisfied overall with their course in this year's National Student Survey (NSS). A further 7 per cent were neither satisfied nor dissatisfied with their higher education experience; and only 7 per cent were dissatisfied (5 per cent) or strongly dissatisfied (2 per cent). More...

16 août 2014

Students report record levels of satisfaction in National Student Survey

The Guardian homeBy and . The universities of Belfast, St Andrews, Keele and Bath were all among the top for student satisfaction.
The universities with the highest satisfaction rates recorded are St Mary's University College, part of Queen's University of Belfast, the University of St Andrews, Keele University and the University of Bath. Read more...
9 juin 2014

Questionnaire de satisfaction du site rhonealpes-orientation.org

RhoneAlpes-Orientation.orgQue pensez-vous de notre site Internet ? Aidez-nous à l'améliorer ! Dans un souci de développer la qualité de nos services, nous menons une enquête de satisfaction.
Nous recherchons constamment de nouvelles voies d’amélioration et souhaitons avoir votre ressenti sur notre site Internet. Merci de nous accorder quelques instants pour répondre à notre questionnaire en ligne. Celui-ci est très court (entre 6 et 8 questions), cela nous vous prendra que quelques minutes !

7 mars 2014

Understanding student satisfaction and dissatisfaction: an interpretive study in the UK higher education context

https://gallery.mailchimp.com/005201c8e9f59dec787dc820f/images/Newsletter_header.jpgDouglas, J, Douglas, A, McClelland, R and Davies, J. (2014) Understanding student satisfaction and dissatisfaction: an interpretive study in the UK higher education context . Studies in Higher Education, ( ). pp. 1-23.

Abstract

Study exploring student satisfaction and dissatisfaction in two business schools to identify the primary determinants of quality within higher education.
Publication type:
Article

Theme(s) and sub-theme(s):
Quality assurance and enhancement > Student engagement
Quality assurance and enhancement > Enhancement of the learning experience

Authors:
Douglas, J, Douglas, A, McClelland, R and Davies, J
Publication title:
Studies in Higher Education
Official URL:
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