On the road from acceptance to enrollment, would-be students stray, often stepping off the intended path. However, led by admissions offices, higher ed institutions are enticing accepted students to officially enroll by using innovative communication approaches, developing peer connections and making students feel as if they are already part of the family. More...
Highly qualified women in higher ed line up to lead
Academia continues to evolve for women aspiring to move into leadership positions. Once a career environment that offered few opportunities and minimal support for women’s leadership, the situation is improving for faculty and administrative positions, at colleges and universities, public and private, large and small. More...
Challenges in using data to evaluate faculty
Providers were asked: How well are colleges using data to measure faculty performance, and what related areas need the most improvements. More...
Challenges in managing huddle rooms
As huddle rooms within academic buildings grow in popularity, what challenges—perhaps unexpected ones—tend to crop up for administrators and professors. More...
IT customer service in higher ed
What staff and employees from every corner of campus expect from IT often differs from what tech staff can actually deliver. And while white-glove tech service might not always be possible, internal teamwork and enlightened management techniques can help IT departments earn a strong reputation for responsiveness. More...
Seven strategies for minimizing tech services staff issues
This may be especially important for tech staff who ignore policies, fail to carry their load or can’t seem to get along with co-workers. More...
Testing college admissions tests
Standardized tests, once thought to be the best way to compare students from diverse backgrounds, are criticized as being biased and inconclusive. A small but growing number of colleges have made such testing optional for applicants. More...
College debt delaying Americans’ golden years
Younger Americans postpone marriages, and put off having children and buying their first home while repaying student loans. More...
College students off-campus, but still on the radar
Continued binge drinking and destructive student behavior have driven higher ed leaders to refine off-campus behavior policies. Parents have also asked for more off-campus supervision as students post legally dubious antics online. More...
Solar collaboration energizes a new era of sustainability in higher ed
You think there’s not enough sun in cold, dark Maine to generate solar power? You say solar panels belong in the deserts of the Great Southwest? Actually, solar panels operate more efficiently in cooler weather, and Maine gets more sun than Germany, known worldwide as a solar powerhouse. More...