Leading the Learning Revolution: A Manifesto for the Whole Community of Learning and Performance Professionals

There has been a fair bit of discussion on the elearningleaders mailing list about the new American Society for Training and Development (ASTD) Manifesto. More...

Knowledge Management for Call Centres
This quick (and somewhat light) white paper surveys the needs and requirements of a knowledge management system for call centres. Professionals in the field will be familiar with the contents, but the outline is useful for people thinking about online (and just-in-time) learning and information retrieval in other fields. More...

Computer and Information Technologies: Resources for the Postsecondary Education Of Students With Disabilities

Report submitted to Canada's Office of learning technologies (OLT) on the state of adaptive technologies and support for students with disabilities in Canada's colleges and universities. More...

Software Improves School's Test Scores in Reading
OK, for the most part this reads like a press release converted into a newspaper article (the sort of article I complain about on various media discussion lists), complete with the required introductory story about little Deyci Sierra from Mexico. More...

The Impact of Open Source, Grids and Advanced Networks

The bulk of this article relates remarks by IBM's Bill Zeitler on the economics of open source. More...

What is Your Question? ... Why?

This is a long read... around a hundred thinkers (and Alan Alda too) contribute their most pressing questions and some discussion about the nature of the questiuon and why it is important. More...

Copyright Concerns Lead the Year's Big Fusses and Flaps
Survey article describing the copyright wars of the last year, a war that is mostly an exercise in futility as " those who steal creativity for a living continued their trade largely unchecked." More...

Individual Researchers Gain Access to over 300,000 IEEE Technical Articles

The headline sounds great - access to 300,000 technical articles! But read on and you see that your $US 35 per month allows you to read only 25 of those articles. More...

When The Web Starts Thinking For Itself
The point of this article is to sound a note of caution regarding the expected capabilities of the emerging "thinking" web. It gives an average background of the role of resource description formats (RDF) and ontologies in the storage and creation of online knowledge. More...

Mr. Chips or Microchips
Ben wrote to me today to point to a BBC panel discussion (involving Sherry Turkle, David Reynolds, Josh Angrist and others) on the use of computers in education. As Ben pointed out, most of the discussion in the interview and the Slashdot discussion was the usual "the internet's only a tool" type of discussion. More...