By Yves Salomon-Fernandez. In the academy, we shun the term “customer service.” It belittles what we do, the impact that we have on students and on society. It makes it appear as if education were a commodity. More...
When You Really Need a Translation App
By Eric Stoller. Last week, I frequently found myself wishing that I was fluent in Arabic. Being fluent only in English and conversational in Spanish, most of my communication while volunteering at refugee camps in northern Greece was a mix of hand gestures, a few random English-based conversations, and a lot of digital translation aided by two apps on my aging iPhone 5. Read more...