By Dawn Papandrea. No one would deny that college students spend a good part of the day with eyes locked on their mobile devices, scrolling through social media feeds. More...
Racial tensions still simmer on campus
By Lawrence Ross. Two students were expelled and dozens more disciplined when a video emerged last March of the University of Oklahoma’s Sigma Alpha Epsilon chapter singing racist songs with lyrics about lynchings. More...
4 insights on higher ed websites
By Karine Joly. Whether in information technology, marketing or even academics, rarely does anything get done before knowing what other institutions did. In higher education, benchmarking data is often one of the first steps on the path to action. More...
CUNY aims to open doors for international startups
By Matt Zalaznick. A new incubator program at the City University of New York that offers foreign entrepreneurs a path to U.S. citizenship will also provide students with a potential front-row seat to the next wave of business innovations. More...
Getting carded on campus
By Nancy Mann Jackson. Regardless of the size of the staff or office, efficient campus card programs share several best practices: A focus on customer service, cutting-edge technology and collaboration with the campus community and beyond. More...
Eye on the numbers: Card office efficiency efforts
By Nancy Mann Jackson. Effective card offices focus on bottom-line growth. “Two of the benefits we bring to our campus are cost reduction and revenue growth,” says John Beckwith, director of campus business services at Loyola Marymount University in Los Angeles. More...
Card office cares: Provider perspective
By Nancy Mann Jackson. What aspects of customer service do campus card offices seem to do best with—and in what areas do they struggle the most. More...
Changing face of the community college
By Chris Nicholson. Eight years ago administrators laying plans for Guttman Community College in New York City set a goal: The school would make getting students to graduation a primary mission. The approach is now proliferating across the community college sector. More...
Free tuition movement barely on community college's radar
By Chris Nicholson. Community colleges have been in the news during the current election cycle, due to plans by some politicians—including President Obama and Sen. Bernie Sanders—who suggest the federal government should provide free education for any citizen willing to put in the bookwork. More...
Universities thrive when top leaders team up
By Bill Muse. Effective collaboration between administration, academic officers and faculty is crucial for effective leadership. Enrollment levels, academic freedom, financial viability and student success could all be affected if these individuals don’t team up to develop an effective strategy. More...