By Elizabeth M. Salisbury - EvoLLLution. More and more colleges and universities are expanding their footprints by offering online programs. However, success in the online space is not as simple as putting a course on the Internet and hoping for the best. More...
Creating Value by Delivering On The Varied Expectations of Non-Traditional Students
By Becky Takeda-Tinker - EvoLLLution. There has been much in the press recently regarding the need for higher education to provide a return-on-investment (ROI), and it has given me pause to consider how changes in our society have impacted what traditionally has been the result of a postsecondary education investment. More...
Higher Ed Must Enhance Administrative Self-Service Options to Meet Student Expectations
By Marie Cini - EvoLLLution. Adult students today are experienced consumers. With companies like Amazon dominating the retail industry, these students’ expectations for service and patience for bureaucracy have significantly diminished. More...
Service to Students: It’s a New Day
By Wayne Smutz - EvoLLLution. It’s no longer news that higher education is in the midst of dynamic and dramatic change. There’s not a week that goes by that I don’t see a new book addressing the change and the future of higher education. One topic that’s not often core to those books, however, is service to students. More...
ROI and the Post-Traditional Learner
By John Ebersole - EvoLLLution. Post-traditional learners are growing in numbers across the higher education space and are forcing higher education institutions to reconsider their approach to education and to student service. At the root of this change are some fundamental differences between the post-traditional student and the 18- to 22-year-old learner many institutions are more used to serving. Chief among these differences is the importance post-traditional students place in their return on investment, or ROI. More...
On-Site Experience and Regular Engagement Key to Success
By David Closs - EvoLLLution. Increasing numbers of working professionals are finding ways back to higher education and they are taking advantage of the innovations that have shaped the marketplace. No longer constrained to programs offered in their local areas, non-traditional students are weighing programs offered by universities across the country, trying to find the opportunity that best matches their needs and expectations. More...
Designing a Great Online Student Experience Critical for Sustained Success
By Alex Sevilla - EvoLLLution. Higher education institutions nationwide are looking for ways to expand their reach and serve students not just in their localities but also across their regions and across the country. More...
Prometheus and the Pendulum: Why the University of Michigan Joined edX
By James DeVaney - EvoLLLution. Last week I had the opportunity to represent the University of Michigan at the edX Global Forum in Washington DC. The multi-day forum opened at a reception in the awe-inspiring Great Hall of the National Academy of Sciences. More than four hundred higher education leaders representing many of the world’s greatest universities gathered beneath the dome. More...
Quality and Scalability: Key Drivers to the Success of Open SUNY
By Kim Scalzo - EvoLLLution. The national focus on degree and certificate attainment—driven by the importance of these credentials to labor market success and, in turn, to economic strength—has put pressure on colleges and universities to increase postsecondary access and success. More...