By Andrew Roth - EvoLLLution. Higher education is shifting because its core constituents—students—are starting to behave more like customers and are less forgiving of some of the inefficient and ineffective aspects of the academy not tailored for a strong customer experience. More...
By Christine Blakney - EvoLLLution. A commitment to creating a strong customer experience, and making use of technology to deliver on that commitment, can help institutions stand out in what’s becoming an immensely competitive marketplace. More...
By Nate Johnson - EvoLLLution. Without timely data or incentives to react to current institutional conditions, it’s immensely challenging for higher education leaders to make the changes they need to improve student outcomes and create wider accessibility. More...
By Marie Cini - EvoLLLution. Unlike most industries, higher education has largely failed to take advantage of economies of scale to gain efficiencies. In the U.S., a decentralized and fragmented system of thousands of institutions mitigates against large-scale adoption of best practices. More...
On Thursday, 28th January 2016, the Higher Education Policy Institute (HEPI) will publish a revised version of the most recent HEPI annual lecture, Value-Added: How do you measure whether universities are delivering for their students. More...
We live in uncertain times, but universities are complex global enterprises and change is inevitable. One theme of recent years is increasing expectations on institutional governors. They are expected to take an increased role in quality assurance and are now even being asked to take a view on how well their institution is doing in preventing terrorism. More...
The new UCAS figures on applications to higher education are ‘the first reliable indicator of demand for UK higher education this cycle.’ More...
The single most frustrating thing about working in the Department for Business, Innovation and Skills (BIS), which looks after higher education policy, is the lack of institutional memory. The surest way for a BIS official to be promoted is to change jobs as frequently as possible. More...
The UK Government’s green paper Teaching Excellence, Social Mobility and Student Choice from November 2015 includes a section on Alternative Finance (pp.40-41) and proposes a Sharia-compliant loan to parallel the standard income-contingent loan. More...
The biggest joy I experienced on becoming the Director of an independent think tank two years ago, after a decade working for a political party, was the freedom to follow the evidence. People condemn politicians for not listening ‘to the experts’, but the job of our elected representatives is to balance evidence against other factors – such as what voters want, ethical standards and realpolitik. More...
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