Toward a Methodology of Change in Higher Ed

By Michael Feldstein. For a couple of years now, we've been saying that higher education is at the beginning stages of a long transition from a philosophical commitment to student success toward an operational commitment to it. In other words, colleges and universities are beginning to grapple in earnest with how to rewire themselves so that their culture and processes are deliberately optimized and continuously tuned to support their students in getting the best education possible. More...