Unbundling

By Alex Usher. It’s a metaphor that’s been used in more than one way.  The unbundling allusion is mostly to the music industry which has seen technology allow consumers to unbundle its main product (albums) into smaller discrete chunks (songs), but there are also allusions here to the cable TV industry and to journalism.  Universities, it is argued, provide a whole bunch of disparate services, not all of which are of equal quality or are equally desired by the customer. More...