Designing accountability systems to avoid NCLB-era mistakes

By Michael Hansen. Basically, the one-system-multiple-user problem is this: The accountability design is built with a specific objective in mind (school accountability to monitor performance for targeted interventions) for a single user (the state education office); but the introduction of public accountability ratings induces other users (parents, teachers, district leaders, homebuyers, etc.) to use the same common rating system. More...