Lancée en décembre dernier à titre expérimental en région Centre-Val de Loire, cette web application accessible depuis un smartphone permet au consommateur de signaler un problème rencontré chez un commerçant : problème de prix, étiquetage incomplet, date de consommation dépassée, publicité trompeuse. Plus...
Chaque année 5 millions de voiture d’occasion sont vendues et de nombreuses fraudes sont possibles. Plus...
FlatWorld, a publisher of college learning materials that are both affordable and high quality, today announced FlatWorld Institutional, a fully customizable college textbook subscription offering for university- or department-wide textbook adoptions. More...
Follett Corporation, operator of more than 1,200 official on-campus stores and one of the nation's largest retailers of college licensed merchandise, has launched an innovative new apparel customization program at its University of California Berkeley store. More...
Vous ne parvenez pas à résoudre un litige avec le professionnel qui vous a vendu un produit ou fourni un service ? Un médiateur peut vous aider gratuitement. Plus...
Depuis le 1er janvier 2016, tout consommateur a le droit de faire appel gratuitement à un médiateur de la consommation en vue de la résolution amiable d’un litige l’opposant à un professionnel. Les professionnels doivent adhérer à un dispositif de médiation de la consommation. Ils ne peuvent recourir qu’à des médiateurs de la consommation référencés auprès de la Commission d’évaluation et de contrôle de la médiation de la consommation (CECMC). Plus...
By Barbara Fister. I have a tendency to gush about studies coming from Project Information Literacy. Alison Head and her research partners have produced the most rigorous wide-angle lens on the very thing I’ve been puzzling over for my entire career: how students approach research and how libraries can support their learning. More...
By Emma Whitford. A Japanese café chain plans to spread among Ivy League and other top campuses, offering free coffee and tea in exchange for students' personal information and consent to be contacted by companies. More...
The RIAA Boycott Is On
The recording industry declares war against its customers, announcing plans for thousands of lawsuits, and its customers fight back, urging a boycott of all purchases of recorded music. Of course, we won't hear much (if anything) about this boycott through the taditional media, since it's owned by the same companies (which also explains much of the press coverage surrounding this issue). More...
The UK government’s review into post-18 education must recognise that it is clearly a good that would benefit society if more widely available. More...
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