Workflow, Power, and Negotiation

By Stephen Downes - Stephen's Web. Scott Wilson: Workflow, Power, and Negotiation, Scott's Workblog November 10, 2005

Some transactions need to be conducted without negotiation. Red lights at intersections automate what might otherwise be a dangerous intersection as drivers nodded, signaled or just ploughed through. The placement of a stamp on an envelop (you remember those, right?) automated the agreement to deliver a message around the world. More...