Crafting better crisis management strategies

By Regine Lambrech. Since the tragic terrorist attacks in Paris last November, many higher education international offices, faculty, students and parents have been concerned about study abroad. While several crisis management policies and procedures address how to handle student and faculty behavioural issues, currency devaluations, strikes, etc, few have expressly addressed preparing for or responding to terrorist attacks. If you have not revised your current plan or yet established one, now may be the time to sit down with your crisis management committee and consider what your institutional response should be. More...