The Changing Rules of Trust in the Digital Age

By Stephen Downes - Stephen's Web. The Changing Rules of Trust in the Digital Age
Rachel Botsman, Harvard Business Review, 2015/10/21
According to this article, "A new world of trust is emerging: one where trust lies in the hands of individuals, not in the big bellies of institutions." As an example, Rachel Botsman cites the case of AirBNB, where she is rated as a guest by the proprietor, while she rates the lodging as a guest. More...