Blackboard’s Messaging Problems

By Michael Feldstein. There are a lot of things that are hard to evaluate from the outside when gauging how a company is doing under new management in the midst of a turnaround with big new products coming out. For example, how good is Ultra, Blackboard’s new user experience? (At least, I think the user experience is what they mean by “Ultra.” Most of the time.) We can look at it from the outside and play around with it for a bit, but the best way to judge it is to talk to a lot of folks who have spent time living with it and delivering courses in it. Read more...