Student-Loan Servicers Are Often ‘Unfair’ to Borrowers, U.S. Finds

By Chronicle Staff. Report: “Supervisory Highlights”
Organization: Consumer Financial Protection Bureau
Summary: Earlier this month, in the third annual report of its student-loan ombudsman, the bureau reported that private loan servicers aren’t doing much to help borrowers understand their repayment options. Well, here’s more bad news: Some of those servicers are doing a bunch of “unfair” and legally dubious things, too. More...