Honoree: Illinois Institute of Technology

By Thomas W. Durso. Streamlining the awarding and processing of student loans—Federal Perkins as well as institutional loans—began at the Illinois Institute of Technology with a simple question and a frustrating answer.
“It started because I asked, ‘What is the process?’” recalls Jackie Anderson, associate director of student accounting. “No one really knew.”
So Anderson rolled up her sleeves and dove in. More...