Changing Universities - The Quality of Education Problem

In my book Why Public Higher Education Should be Free, I argue that universities and colleges can only reduce costs and improve quality if they concentrate on their core missions of instruction and pure research.  When schools fail to focus on these basic activities, they end up spending enormous funds on side projects; in other words, when quality education is not the main priority, there is no way to contain costs.  However, the problem remains of how do you define and monitor educational quality? Read more...