Why (Most) Training is Useless

By Stephen Downes - Stephen's Web. David Maister[Edit][Delete]: Why (Most) Training is Useless, July 17, 2006
I'm going to modify the presentation (which is overly business centric) to allow the author to make the point more generally: "Bringing about change is immensely difficult. It requires that managers schools address questions in four key areas:

• Systems: Does the company society actually monitor, encourage, and reward this (new) behavior knowledge?
• Attitude: Do people want to do this? Do they buy in to its importance?"

He concludes, "that's what I focus on - primarily trying to get people excited about the topic, so they will leave the session school actively seeking out the new learning for themselves. More...