The Importance of Being Permanent
Article touting the importance of permanent locations for online content, a dictum not followed by many nespapers and magazines (the focus of the article) but also educational staff and students, who must forge from scratch a new web identity every time they switch instititions. Having faced this myself twice in two years, I obtained my now permanent downes.ca address - but even so, my present employer insists that I use its official URL for web pages and email addresses - an address that it changed a year ago, wiping itself off Google and making my (minimal supply of) business cards obsolete. More...

Maybe We All Own the MLE After All
The invalidation of the Blackboard patent riday caught the attention of numerous writers over the week-end. The Chronicle's coverage, which added no new information, was linked by many. Meanwhile, Michael feldstein catches Blackboard playing fast and loose with statistics. More...

The Most Disturbing Presentation of the Year
If all life is learning and all learning is a game, then - ? This is the scenario depicted in this presentation. More...

12 Principles for Responding to Negative Online Comments
Charlie Pownall, Social Media Today, December 30, 2012.

Here is a good set of principles for dealing with complaints and criticisms on your website. I would endorse them all, but I would also add a couple of points. More...