Consistency in Design is the Wrong Approach

By Stephen Downes - Stephen's Web. Jared Spool: Consistency in Design is the Wrong Approach, September 16, 2005

This is the key point: "When you think about consistency, you’re thinking about the product. When you’re thinking about current knowledge, you’re thinking about the user. They are two sides of the same coin. We’ve just noticed that the designers who spend more time thinking about the users are the ones that end up with more usable designs." A point with which, in the main, I agree. More...