Adobe's Robert McDaniels Responds (Again) to Nielsen Criticisms of PDF

Adobe's Robert McDaniels Responds (Again) to Nielsen Criticisms of PDF
The author responds point by point but I'm afraid the responses are not convincing. McDaniels writes, for example, "your second article that has mentioned excessive crashing, with no link to a study or evidence to support it." Though I have not actually counted the times it has happened to me, I can personally attest to the number of crashes. More...