Where oh Where is Plug & Play?

Where oh Where is Plug & Play?
"A layman reading the sales literature from major suppliers of e-learning courseware, authoring tools, and LMS systems might be excused for assuming the industry already has arrived at plug-and-play... That layman, however, would be wrong." Yup, that's about the size of it. So what has gone wrong? Here's my take. More...