Mobile augmented communication for remote collaboration in a physical work context
Jana Pejoska- Laajola, Sanna Reponen, Marjo Virnes, Teemu Leinonen, Australasian Journal of Educational Technology, 2017/12/15
This report documents "field studies in actual work contexts to map how participants solve physical tasks with remote help powered by augmented video calls, and examined how the drawing feature was used in these contexts... augmented video calls enhance remote collaboration by allowing workers to point at task objects and locations, thus potentially improving informal workplace learning." It's interesting to see how far back work in this field goes - some of the early references date from the 1990s. More...