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19 avril 2016

6 Reasons Platforms Fail

By Stephen Downes - Stephen's Web. 6 Reasons Platforms Fail
Marshall W. Van AlstyneGeoffrey G. ParkerSangeet Paul Choudary, Harvard Business Review, 2016/03/31

These are some good lessons; here they are, with some comments from me:

  1. "Failure to optimize openness" - I see this a lot; the platform is 'sort of' open, but the developers hang on to key components of it (eg., 'we will only allow pre-approved content') which stifle the value.
  2. "Failure to engage developers" - I always think of that famous Steve Ballmer video. You have to engage the broader developer community to invest in it, otherwise it's a flop.
  3. "Failure to share the surplus" - everybody engaged in the platform has to win. If you favour one side over another in a buyer-seller marketplace, your platform will fail.
  4. "Failure to launch on the right side" - I'm not sure I'd say this the same way the article does. The problem is, if you have a pre-existing content monopoly, you have to find a way to break that monopoly, either by enticing existing producers into the platform (as Netflix did) or by providing viable alternatives.
  5. "Failure to put critical mass ahead of money" - I keep repeating the mantra here - companies don't acquire technologies nearly so much as they acquire audiences. If you're trying to sell a platform with no users, you have a real uphill battle.
  6. "Failure of imagination". More...
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