2 mars 2016
A Framework for Process Reengineering in Higher Education: A case study of distance learning exam scheduling and distribution
In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. More...
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