By Timothy Renick - EvoLLLution. By scaling through technology, institutions can provide the personalized service today’s students need to persist through their educational programs and succeed, regardless of their background. More...
Using a Service-Centric Cloud Strategy to Maximize Enterprise IT Value
By Betsy Tippens Reinitz - EvoLLLution. Higher education institutions are under increasing pressure to demonstrate value at the same time that they are enduring continued resource constraints. Costs continue to rise, along with the demand to assess and improve the outcome of higher education. More...
Balancing Acting and Reacting: Agility in Today’s Higher Ed Environment
By Thomas J. Grites - EvoLLLution. Agility is critical to today’s colleges and universities but that doesn’t mean leaders should rush to transform; measured, strategic change is the best way to achieve agility. More...
Designing an Educational Innovation to Achieve Scale: Five Critical Concepts
By Chris Dede - EvoLLLution. Context is everything for college and university leaders who are focused on identifying innovations and applying them to their own institutions. More...
The University is a System
By Chaouki Abdallah - EvoLLLution. Higher education’s quality is not singularly improved or diminished by a single statistic; higher education institutions are immensely complex systems and the interplay between its various elements demands further examination, as that interplay truly impacts quality and value. More...
Leveraging Technology and Partnerships to Achieve Scale
By Carolyn Young - EvoLLLution. By fostering a culture of change, staying on top of industry-wide changes, leveraging technology and forging partnerships, institutions can scale and take advantage of the numerous opportunities available across the postsecondary space in spite of top-level resource constraints. More...
Bridging the Gap Between Administrators and Faculty With an Intercultural Perspective
By Catherine Koverola - EvoLLLution. At any gathering of higher education administrators, the conversation inevitably turns to the topic of faculty. You hear comments on faculty’s lack of appreciation of institutional financial pressures (“Can’t you just increase class size?”), or the need to be nimble (“Two years of planning doesn’t constitute nimble!”), how online teaching really can be effective, how not being in compliance with federal regulations really does have consequences—faculty please select your textbooks on time—on and on goes the list. More...
Scaling Up in Higher Ed: Important Scaling Principals and Overcoming Roadblocks to Success
By Vi Bergquist - EvoLLLution. At its most basic, scaling up is advancing and sharing an effective practice more widely so that people can benefit from the practice. In other words, it is taking an idea that has been proven to work and doing that in more locations. More...
Shifting Student Expectations Have Reshaped the Higher Ed Landscape
By Andrew Roth - EvoLLLution. Higher education is shifting because its core constituents—students—are starting to behave more like customers and are less forgiving of some of the inefficient and ineffective aspects of the academy not tailored for a strong customer experience. More...
Effective Service Strategies for a New Generation: Meeting Today’s Customer Service Expectations
By Christine Blakney - EvoLLLution. A commitment to creating a strong customer experience, and making use of technology to deliver on that commitment, can help institutions stand out in what’s becoming an immensely competitive marketplace. More...