Building a Best-in-Class Shared Services Organization is Not Enough: Linking the Institution and the SSO

By Kathleen Bienkowski - EvoLLLution. Several years ago, a popular television game show called “The Weakest Link” gave rise to the popularity of that phrase. The origin of the entire phrase “A chain is only as strong as its weakest link” can be traced back to the early 19th century. More...