By Nicole Foerschler Horn - EvoLLLution. As a consumer, when you think of an exceptional business, you typically think of a company that excels at one of three value propositions: operational excellence, product leadership or customer intimacy. The same is true of your students’ experience with your university. Many universities choose to focus on Customer Intimacy…or at least say they do. More...
6 novembre 2015
Building Value from the Start: Four Key Actions
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