Using scenarios to develop ‘soft’ skills

By Tony Bates. Bottom Line Performance is a leading U.S. corporate training consultancy that runs a blog that is often very useful generally for those using e-learning. The above article is an interview with Alicia Ostermeier, BLP’s Senior Learning Advisor, who provides some useful guidelines for teaching soft skills through e-learning/blended learning, and in particular through the use of scenarios. More...