2015 Service Improvement and Innovation in Universities Conference

2015 Service Improvement and Innovation in Universities Conference
15-16 October 2015, Melbourne

Less than two weeks to go! Gain valuable insights into how to drive service improvements and innovation across your institution from experts from within and outside the university sector.

Keynote presenters include:

• Paul Duldig, Head of University Services and Julie Wells, Vice-Principal Policy and Projects, The University of Melbourne
• Helen Gray, Head of Domestic Cabin Crew and Phil Capps, Head of Customer Strategy, Qantas
• Andrew Szeri, Vice Provost, Strategic Academic and Facilities Planning and Head, Operational Excellence Program, University of California, Berkeley
• Frances Valintine, Chair of the Board, The MindLab by UNITECH and Serial Entrepreneur
• Stephanie Wade, Director, Innovation Lab, United States Federal Government.

Register today. Group discounts available if you would like to attend with colleagues from the same unit/organisation.

Read more and register