21 septembre 2015

Career Services Should Always Be Engaged

http://www.insidehighered.com/sites/default/server_files/styles/large/public/student_affairs_and_technology_blog_header.jpgBy Eric Stoller. Career services departments/offices should always be engaged (and engaging) on social media. Current students, newly admitted students, prospective students, employers, and alumni should connect and communicate via every single career services social media channel as much as possible. Read more...

Posté par pcassuto à 00:35 - - Permalien [#]


Customer Service Is Not A Four-Letter Word ...

By Deborah Maue. "Customer service" can be a four-letter word on campus. 
We don't like to think of prospective students and their parents as potential customers, because the educational experience we offer is far more complicated than a typical consumer product or service. More...

Posté par pcassuto à 00:21 - - Permalien [#]

Tell Internal Audiences First

By Teresa Valerio Parrot. When a crisis (or perceived crisis) hits a campus, the go-to prioritization for leaders’ communications seems to be media first with all other audiences following a distant and undifferentiated second. More...

Posté par pcassuto à 00:19 - - Permalien [#]

Having Twins?

http://www.insidehighered.com/sites/default/server_files/styles/blog_landing/public/mama_phd_blog_header.jpg?itok=C5xGPD1aBy Laura TroppI’m still thinking about the announcement that Marissa Mayer, CEO of Yahoo, is expecting twins. Pregnancy is a subject of special interest to me as I have spent much time writing about it (and I’ve been pregnant three times as well). Read more...

Posté par pcassuto à 00:17 - - Permalien [#]

Math Geek Mom: Welcome to the U.S.!

http://www.insidehighered.com/sites/default/server_files/styles/blog_landing/public/mama_phd_blog_header.jpg?itok=C5xGPD1aBy Rosemarie Emanuele. Today I want to write a short note to a visitor who will arrive soon. Unlike the ciphers I teach in Number Theory, this is written in “plain text.”
Dear Pope Francis. Read more...

Posté par pcassuto à 00:16 - - Permalien [#]


Doing Our Copyright Homework

http://www.insidehighered.com/sites/default/server_files/styles/blog_landing/public/library_babel_fish_blog_header.jpg?itok=qNL3hM7KBy Barbara Fister. When I started library school many years ago, I didn’t realize I would be thinking about copyright on a regular basis. Oh, we posted a copyright notice over every photocopier warning library users to avoid violating the law, but questions about whether something was legal or not came up relatively infrequently in the first decade of my professional life. Read more...

Posté par pcassuto à 00:13 - - Permalien [#]

Using Two Cool Tools

http://www.insidehighered.com/sites/default/server_files/styles/blog_landing/public/library_babel_fish_blog_header.jpg?itok=qNL3hM7KBy Barbara Fister. Following up on a post from earlier this month, I thought I’d report in a little more detail what it has been like to use a couple of the cool tools I profiled. I should note up front that all of the technical glitches I encountered were user error, mostly because of my preference to learn by messing around rather than reading the manual. Read more...

Posté par pcassuto à 00:12 - - Permalien [#]

Things Are Looking Up (Policy-wise)!

http://www.insidehighered.com/sites/default/server_files/styles/large/public/law.jpgBy Tracy Mitrano. As Director of IT Policy at Cornell University and DMCA officer in years of the “Copyright Wars,” I was on the front lines. Cornell created a DMCA process (that the Higher Education Opportunity Act absorbed in its regulations as an example of compliance), we synched these events with authorities on campus (Judicial Administration; Human Resources and Provost’s Office for students non-academic and academic staff). Read more...

Posté par pcassuto à 00:10 - - Permalien [#]

When You See Yourself

By Lee Skallerup Bessette. Maria from Sesame Street, or rather the actress and writer Sonia Manzano, is retiring. She has been (rightfully) celebrated as an important Latina role model, and a trailblazer when it came to diverse representation on television (among other things). A bilingual small business owner, wife, and mother, who was also patient and caring and often went toe-to-toe with Oscar the Grouch showing just enough frustration with him, but ultimately always accepting him as a part of the giant community. More...

Posté par pcassuto à 00:09 - - Permalien [#]

Looking Beyond the Tale of Two Tech Company Sales

http://www.insidehighered.com/sites/default/server_files/styles/large/public/digital_tweed_blog_header.jpgBy Kenneth C. Green. It has been an interesting summer for some of the companies that are major software and service providers to colleges and universities.  On July 29th Reuters reported that Blackboard’s owner, Providence Equity Partners, was planning to sell the company at auction. Read more...

Posté par pcassuto à 00:06 - - Permalien [#]