By Andrew M. Peña. Every day when an employee resigns from their job, either voluntarily (or involuntarily) they’re “walking out the door” with a very valuable asset. No these instances don’t require security or are considered criminal in nature. What they leave with is their institutional knowledge or memory from their last organization. This is what happens to an organization loses its best, brightest, most experienced and knowledgeable employees. More...
What walks out the door when younger employees leave?
Developing A Holistic Approach to Student Loan Debt Management
By UB Custom Publishing Group. Student loan debt and default rates are serious issues of national concern. According to the Federal Reserve Bank of New York, outstanding student loan debt totaled $1.118 trillion during the second quarter of 2014. The most recent official three-year cohort default rate (CDR) from the U.S. Department of Education shows that nearly 14 percent of all federal student loan borrowers default within the first three years of entering repayment. More...
Putting web analytics data to use in higher education
By Karine Joly. I’ve spent much of the past four years helping raise awareness of the importance of web analytics for digital marketing and communications. More...
Who Am I Now?

Students as Producers, Students as Partners
By Steven Mintz. What is the proper relationship between faculty members and their students? Several models prevail. There is the teacher as content transmitter, embodied most obviously in the teacher as lecturer who delivers content or ideas. There is the teacher as interrogator, the Socratic questioner personified most vividly by John Houseman in The Paper Chase. By posing questions, the instructor seeks to elicit information, stimulate critical thinking, and subject ideas to rigorous scrutiny and analysis. Then there is the teacher as discussion leader. For many humanists, this is teaching’s Platonic ideal, epitomized by Robin Williams in Dead Poets Society: The seminar leader, who directs a conversation, poses questions, and draws students out. More...
Rethinking Retention
By Steven Mintz. A college degree has never been more valuable. On average, a graduate from a four-year college earns 84 percent more annually than a high school graduate. As a college degree’s wage premium has risen, so, too, has enrollment in post-secondary institutions. But college graduation rates have budged only marginally. More...
Should Your Slides Work Without You?
By Eric Stoller. A question that is often asked is whether or not your presentation slides should be useful without you as their presenter. It's one of those areas within the realm of presentations, facilitations, and keynotes that requires nuance and a bit of grey area logic. More...
12 Captivating University Twitter Bios
By Eric Stoller. There are a lot of different ways to craft a bio in Twitter. A lot of schools like to use something like "the official Twitter account of ______ University" or "Tweets from the University of ______" This is a fairly standard practice. Institutions use their Twitter accounts for engagement, recruitment, news, alerts, and myriad 140 character posts. Some bios simply read as being fairly repetitive with the account "@something" in the actual bio. More...
Sustainability commandment #6
By G. Rendell. This sixth commandment is, in a sense, a direct corollary of the first. Thus, I expected it to be easy to think through, and to write about. Turns out I was wrong. For most of my time as a campus sustainability administrator and advocate, I've thought of "don't use finite resources" as an absolute. Part of that is a reaction to modern society's tendency to hurry up and utilize any resource before it runs out. Read more...
Common Knowledge: Jemielniak on Wikipedia
By Barbara Fister. I seem to be on an ethnographic kick lately. After reading ethnographies of social media platform development and Anonymous, now I’m reading one about Wikipedia, Common Knowledge? An Ethnography of Wikipedia published by Stanford University Press earlier this year. Read more...