Translating Operational Efficiency to Student Benefits

By Becky Takeda-Tinker - EvoLLLution. Does “efficiency” matter in higher education? If we consider what currently challenges American higher education — rising tuition rates, growing student debt, declining enrollment —  I believe it does. But efficiency is meaningless to students if they don’t see or experience the benefits directly. In other words, as institutions work to streamline and improve their internal processes to optimize staff contributions while lowering costs, it’s important they also take the opportunity to address changes that benefit students, and then communicate the effects of those changes as appropriate. More...