By Ian Roark - EvoLLLution. As with any topic that involves dichotomous views in an environment of change, the discussion of whether or not higher education institutions should treat students as customers engenders controversy and strong opinions on either side of the issue. Both sides have valid points that are rooted in theory and research. More...
22 septembre 2014
Students Are Customers Whether We Admit It or Not (Part 1)
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