Education Dept. Has Ignored Debt-Collector Abuses, Report Alleges

By Chronicle Staff. Report: “Pounding Student Loan Borrowers: The Heavy Cost of the Government’s Partnership With Debt Collection Agencies”
Authors: Deanne Loonin and Persis Yu, both lawyers at the National Consumer Law Center
Organization: National Consumer Law Center
Summary: The authors reviewed complaints filed with the Better Business Bureau and the Federal Trade Commission against 22 companies that collect defaulted student loans on the federal government’s behalf. More...