By John DeLalla - EvoLLLution. So, how does a higher education institution, adept at working with Jake’s children, change to better serve older career changers like Jake?
1. Make the Bureaucracy Easier
Higher education bureaucratic processes are notably complex and, especially for someone who has not been involved with an enrollment process or financial aid application for decades, it can become a barrier to access. To overcome this, institutions should offer services such as in-person service advising and registration, numerous flexible payment options, printed class summaries and a plethora of online options. Tangible items and a friendly face with a compassionate ear help ease the stress of more mature students. More...
24 août 2014
Six Steps to Helping Career Changers Re-Enter the Workforce
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