University complaints by students top 20,000

By Fran Abrams. More than 20,000 students complained to their universities last year, a Freedom of Information request by the BBC has shown. Responses from 120 universities across the UK revealed that total academic appeals and complaints were 10% higher in 2012-13 than in 2010-11.
Universities Minister David Willetts welcomed the finding. He said it showed that students were demanding more for the £9,000-per-year fee. More...