26 janvier 2014

… It’s How You Say It

http://chronicle.com/img/photos/biz/ubiquitouslibrarian-45.pngBy Brian Mathews. The theme of language keeps popping up in my conversations. I’ve become very conscious with how we communicate with users – not just the content, but the tone as well. A recent interaction with Google stimulated by thinking. They offered me a Glass upgrade and this was their confirmation message. More...

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