Ebba Ossiannilsson. This qualitative, multiple-case-study research with single and cross-case analysis focused on benchmarking e-learning in higher education was presented as an academic dissertation at the University of Oulu on December 14th 2012. 
Higher education is facing a range of major challenges during the twenty-first century. Personalised, flexible and open learning are considered among the driving forces, thus, issues of quality must be urgently addressed. The results of this study include providing conceptual lenses with which to see, discuss and perceive the complexity of benchmarking elearning in higher education in extended, stretched and boundless learning environments. It has become obvious through the research that there is a need for new frames of reference for quality in e-learning. Download Benchmarking eLearning.