Decision-making in universities should be predictable and clear

Efficient and inclusive decision-making will help universities to gain the support of their communities, says Ferdinand von Prondzynski. A few years ago I was asked to advise a university on its decision-making processes. This is always an interesting challenge because universities are extraordinarily complex bodies. Initially, I asked 10 people to explain to me where and how decisions were taken in the institution. No two of them gave the same answer. The one common thread, however, was that wherever it was that matters were decided, they weren’t there. Read more...